# Housekeeping & Maintenance Guide (`/staff/housekeeping`)

Operational manual for housekeeping attendants, room inspectors, and maintenance engineers.

---

## 1. Housekeeping Room Status Lifecycle

```text
[ Dirty (Checkout / Daily Stayover) ]
                  │
                  ▼
[ Assigned (Attendant receives mobile task) ]
                  │
                  ▼
[ Cleaning (Attendant in room, linen/bath refreshed) ]
                  │
                  ▼
[ Clean (Attendant marks completed) ]
                  │
                  ▼
[ Inspected (Supervisor validates quality standard) ]
                  │
                  ▼
[ Ready / Available (Released to Front Desk inventory) ]
```

---

## 2. Maintenance & Out-of-Order (OOO) Protocols

- Any plumbing, electrical, or structural issue reported by housekeeping or front desk creates a **Maintenance Ticket**.
- Selecting **Priority: Critical** instantly updates physical room operational status to `Out of Order (OOO)`.
- The direct booking availability engine immediately excludes this room from online inventory to prevent selling defective rooms.
- Once the technician resolves the ticket, the room returns to `Dirty` for deep cleaning and inspection before release.